Firstly we would like to thank you for your patience and understanding during this time and we hope that you and family's health are well.
The surgery is in the final process of structuring our reopening plan. Our priority remains the safety of both patients and staff. Phase 1 of the reopening will involve us seeing urgent emergencies that previously contacted us during the lockdown and have been previously triaged by the on-call dentist during this period. The practice doors remain closed and access is strictly for those who have scheduled appointments made by the triaging dentist.
As you are aware there is a nationwide shortage of personal protective equipment (PPE), coupled with the current guidance from NHS England and the London Area Team we have a limited scope of practice and referrals are still being made to Urgent Dental Centres having been triaged via us if we are unable to perform them on site.
We have a large number of appointments that have been postponed due to the pandemic and following completion of this initial list of emergency patients, we will begin the process of contacting these patients next in due course, when it safe to do so.
We are unable to see routine appointments until the national threat level for the pandemic has reduced and further guidance has been issued as to when this can resume. However, if you have any concerns, are experiencing pain or a dental emergency, please do not hesitate to contact us and we would be more than happy to help in whatever way we can.
PLEASE CLICK ON THE LINKS BELOW FOR FURTHER RELEVANT INFORMATION INCLUDING HOW THE PATIENT JOURNEY WILL DIFFER FROM BEFORE.